Terms & Conditions
We've selected these options based on color, design and popularity. To keep the ordering process simple and affordable, we do not offer any customizations/ modifications to these arrangements. If you are looking for larger scale, custom floral design - check out our Custom Floral Design option starting at $5000.
and modifications
customizations
If you need to cancel for whatever reason, you may do so 30 days prior to your event. All refunds will be subject to a 25% administrative fee. No refunds will be given once the 30 day deadline has passed.
and refunds
cancellations
Pickup & Delivery Options- please choose at the time of ordering
You may pick up your order from our Tempe location for no charge. We recommend picking up the day of the wedding to ensure the freshest blooms possible. We will pack them for stability and hydration while being transported. The pickup window will be scheduled at least two weeks out and there is a $50 late fee if you don’t pick up within that window.
We also offer Delivery with and without set up. The delivery location and time will be scheduled at least two weeks out. We deliver to Tempe, Chandler, Mesa, Scottsdale and Phoenix.
Delivery without set up $95 - someone sets up other than us
Delivery with set up $195- we set up for you and leave
We do not come back after the reception to clean up. You keep all of the flowers and vases. We recommend giving flowers to your guests (they love it) or make sure you have a large enough vehicle to transport them.
All deliveries include one location drop-off service only. Additional locations will incur additional fees. If you choose to have your flowers delivered, we will contact you once your order has been placed to confirm a delivery address and time.
We do not ship or deliver wedding flowers outside of the Phoenix metro at this time.
and pickup
Delivery
the details
inquire
We take great care to make sure the blooms are at their freshest before they leave our studio. We include care instructions with each order to help our clients keep the arrangements fresh and lovely.
Sarah’s Garden is not responsible for the condition of the flowers after they are delivered.
Sarah’s Garden reserves the right to make floral substitutions as necessary. Please understand that we are working with a natural product that is affected by weather conditions and availability. The photos shown are a version of how the arrangements will look in size and the basic blooms but know that your florals will possibly have a slightly different look depending on availability and the designers interpretation.
Because florals are a perishable product and are subject to seasonal availability.
We advise you to choose a couple of people that aren’t also part of the wedding party, etc.. .It’s also not the venue or wedding coordinator/ planner’s responsibility unless you have a special agreement with them that they will be setting it up for you.
If you choose to pick up your florals or choose delivery without set up on your wedding day, please read these considerations.
important considerations
Step 1. Be sure to fill out the contact form and upload up to 5 inspiration images. Using a few bridal bouquet images is ideal because the rest of the floral will be complimentary to it.
Step 2. After we review your contact form, we will call you to quickly chat through details and then consult you on how to order on the online shop. *note- colors and style are customizable, but we will use our expertise to choose the best flowers for this design.
Step 3. We will provide a one page, inspiration page including your provided images and a few flower varieties to be included
Step 4. We will reach out the week of to confirm delivery time and location.
How to Semi Customize for the Bespoke Collection:
Bespoke
collection
